Terms and Conditions

Welcome to Aradhana Aroma! By using our website www.aradhanaaroma.com and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing and using this website, you acknowledge and accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.

2. Changes to Terms and Conditions

Aradhana Aroma reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about any updates or changes.

3. Products and Availability

  • The products available on our website, such as Agarbattis, Attars, Dhoop, and other related items, are subject to availability.
  • We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we cannot guarantee that all content is error-free, and we reserve the right to correct any errors or inaccuracies without prior notice.
  • We reserve the right to limit quantities of any product, even after an order has been placed, in case of stock issues.

4. Account Registration

  • In order to make a purchase or place an order, you may be required to register an account with us. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
  • You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.

5. Orders and Payments

  • By placing an order through our website, you are making an offer to purchase the selected products at the price listed and subject to availability.
  • All orders are subject to acceptance by us. We may reject or cancel any order for reasons including but not limited to the unavailability of products, errors in pricing, or suspicious activity.
  • We accept payments through prepaid (credit/debit card, net banking, UPI, wallets) and cash on delivery (COD) options.
  • You agree to pay the full amount for any products you order, including shipping charges, taxes, and any additional fees, as indicated during checkout.

6. Pricing and Payment Terms

  • All prices on the website are listed in Indian Rupees (INR) and are exclusive of taxes, unless otherwise specified.
  • Payment for orders must be made in full at the time of purchase.
  • Prices and availability are subject to change without notice. In case of price discrepancies or product unavailability, we will notify you and offer a resolution, including either a price adjustment or cancellation of the order.

7. Shipping and Delivery

  • We offer shipping all over India. Our shipping policy details the terms, including delivery times, charges, and methods.
  • Once an order is processed, you will receive a tracking number to track your shipment.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances such as natural disasters, strikes, or other events beyond our control.

8. Return and Refunds

  • For details on returns, exchanges, and refunds, please refer to our Return and Refund Policy available on the website.
  • Refunds will be processed according to our policies, and any returned products must be in unused and unopened condition unless the item is damaged or defective.

9. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the intellectual property of Aradhana Aroma and is protected by copyright laws.
  • You may not reproduce, modify, distribute, or otherwise use any content from this website without prior written consent from us.

10. Prohibited Uses

You agree not to use this website for any illegal or unauthorized purposes, including:

  • Attempting to gain unauthorized access to our website, servers, or systems.
  • Uploading harmful content such as viruses, malware, or other disruptive software.
  • Engaging in fraudulent or deceptive activities related to your purchases or interactions with the site.

11. Limitation of Liability

  • Aradhana Aroma will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We are not responsible for any loss or damage to your personal data or property during the delivery process, except in cases of proven negligence or intentional harm.

12. Indemnification

You agree to indemnify and hold harmless Aradhana Aroma, its affiliates, employees, and partners from any claims, losses, damages, liabilities, or expenses arising from your use of the website or violation of these Terms and Conditions.

13. Privacy Policy

By using our website, you consent to our Privacy Policy, which governs how we collect, use, and protect your personal information. Please review our Privacy Policy for further details.

14. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, privacy practices, or services offered on these external sites.

15. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us: