Shipping & Delivery Policy

Thank you for shopping with Aradhana Aroma! We strive to ensure that your products reach you in a safe and timely manner. Please read our Shipping & Delivery Policy to understand how we handle orders, deliveries, and payments.

1. Order Processing Time

All orders placed on our website www.aradhanaaroma.com will be processed within 2-4 business days (excluding weekends and holidays). You will receive a confirmation email once your order is processed and shipped.

2. Shipping Method

We offer reliable and fast shipping services to ensure your products reach you as quickly as possible. Our trusted shipping partners include leading logistics companies such as Blue Dart, DTDC, Delhivery, Xpressbees, and others to cover all regions across India.

3. Shipping Charges

  • Free Shipping: We offer free shipping on all orders above ₹500 within India.
  • Standard Shipping: For orders below ₹500, shipping charges will be calculated based on your delivery location at checkout.

4. Delivery Areas

We deliver to all cities and towns across India, including both urban and rural areas. Whether you’re in a metro city or a smaller town, we ensure safe delivery to your doorstep.

5. Payment Methods

We offer two payment options for your convenience:

  • Cash on Delivery (COD): You can pay for your order when it arrives at your doorstep. COD is available on all orders within India. Please ensure you have the exact amount ready at the time of delivery, as our delivery partners may not be able to provide change for large denominations.
  • Prepaid (Online Payment): You can also choose to pay in advance via our secure online payment options, including credit cards, debit cards, net banking, UPI, and wallets. Prepaid orders are processed and shipped more quickly than COD orders.

6. Estimated Delivery Time

  • Standard Delivery: Delivery takes approximately 4-7 business days depending on your location.
  • Remote Areas: For remote or hard-to-reach locations, deliveries may take up to 7-10 business days.

Once your order has been shipped, we will send you a tracking number and a link to track your package with the shipping provider.

7. Order Tracking

After your order is shipped, you will receive a tracking number along with a tracking link to help you monitor your shipment’s progress. You can track your order directly through the shipping partner’s website for the most up-to-date status.

8. Shipping Delays

In rare cases, there might be unforeseen delays in the delivery process due to weather, strikes, or logistical issues. While we strive to ensure timely delivery, please understand that such delays are beyond our control. We will keep you informed and work with our partners to resolve the issue as soon as possible.

9. Incorrect or Incomplete Shipping Information

Please double-check your shipping address before placing an order. If you provide incorrect or incomplete shipping information, it may delay the processing and delivery of your order. In case you need to update your address after placing the order, please contact us at aradhanaagarbattistore@gmail.com as soon as possible. However, we cannot guarantee changes once the order has been dispatched.

10. Damaged or Missing Items

If you receive a package with any items that are damaged or missing, please contact our customer support team within 48 hours of receiving the package. We will assist you in resolving the issue promptly by either issuing a replacement or refund.

11. Return & Exchange Policy

For information on returns, exchanges, or cancellations, please refer to our Return and Refund Policy section on the website.

12. Contact Us

If you have any questions regarding shipping, delivery, or order status, feel free to reach out to us:

We are committed to providing a smooth and seamless shopping experience. Thank you for choosing Aradhana Aroma!